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ONLINE STORE
NOW OPEN!
Use our secure online store to buy machines, toys, clothing and animal products at the click of a mouse!

About Us R B Flett limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at [email protected]

Our Contact details:
R B FLETT LTD
KIRBISTER GARAGE ORPHIR ORKNEY SCOTLAND KW17 2RA United Kingdom
Phone:01856 811 282 Fax: 01856 811 258 Email: [email protected]
267 5346 33
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling TERMS AND CONDITIONS OF SALE

CONDITIONS
i. The only conditions acknowledged by the company are those made expressly in writing by a director of the company and any changes to these conditions can only be made by same in writing. Copies of current terms and conditions are readily available from each address of the company.
ii. These terms and conditions apply to all contracts for the sale of goods or for undertaking work by the company of R B Flett Ltd (hereinafter called the company). The term ‘customer’ shall be deemed to include any trading entity, partnership, company or non-natural person.

PAYMENT
i. Payment must be made in advance for all goods. Applications for a credit account can be made for which the following terms apply.
ii. Unless otherwise stated in writing payment of parts department and service department goods must be made on or before the 20th day of the month following the date of the invoice.
iii. Payment of Machinery sales must be made on or before delivery or collection of goods. For delivery of goods outside Orkney, Caithness or Shetland, payment must be made in advance.
iv. Payment of forecourt invoices must be made by the 20th of the month following date of invoice.
v. If the payment is not made by the due date the company reserves the right to charge compounded interest at the rate of 3 % per month or part of a month. The company reserves the right to alter the rate of interest without prior notice.
vi. If a contract with a customer lasts for a period longer than 2 months the company reserves the right to demand an interim payment proportional to the estimated length and cost of contract.
vii. If a customer fails or refuses to accept delivery (or collect) goods when goods are due and ready for delivery, payment terms are as above from the date goods were due and ready for delivery.
viii. Goods returned or ordered in error will be subject to handling charge.
ix. Payment must be made in pounds sterling. Bank charges and/or exchange rate charges are the responsibility of the customer.

PRICES
i. Prices quoted for goods in writing are valid for period of 7 days after the date of quotation unless otherwise stated in writing.
ii. Prices quoted are exclusive of any applicable value added tax or other applicable tax.
iii. The company reserves the right to increase the price of goods to take into account the cost of any increase to the company or delay caused by any instruction by the customer or failure of the customer to supply adequate information or instructions.
iv. The company reserves the right to increase the price of goods before delivery that is due to any occurrence beyond their control.
v. A quotation is not an offer and may be withdrawn without notice. An order given in respect of the quotation is not binding on the company unless accepted in writing. All offers of goods from stock are subject to the goods remaining unsold at the time of receipt of an order.

DELIVERY AND COLLECTION
i. Prices quoted from Orkney depot for machinery includes delivery to address on Orkney Mainland.
ii. Prices quoted from Caithness Depot for machinery includes delivery to address in Caithness County.
iii. Prices quoted for machinery to be delivered outside Orkney Mainland or Caithness County excludes delivery charge. A separate quote can be provided. If the company uses an outside firm to deliver goods, the company will forward the charges to the customer.
iv. The delivery of parts will be charged.
v. Delivery and collection charges of any machines in for repair are liable by customer.
vi. Delivery dates mentioned in quotations or estimates are approximate only.
vii. Unless otherwise arranged by the company, it is the responsibility of the customer to ensure the availability of labour and/or equipment to assist the offloading of goods.
viii. The risk of goods passes to the customer on delivery of the goods.

continued…

Page 2

CLAIM ON DELIVERY
i. The customer shall inspect the goods immediately on arrival and if the customer alleges the goods are not in accordance with the contract the customer must notify the company in writing within 7 days from the date of arrival of goods. If the customer fails to give such notice the goods will be deemed to be correct and shall be bound to accept and pay for the goods accordingly.
ii. Where it is alleged that goods are not in accordance with the contract, the company will be given a reasonable opportunity to inspect the goods.
iii. If the company accepts the return of goods and allows the customer credit the company shall be under no further liability. The company will not be liable for any sum in excess of the purchase price of the goods, nor any freight or insurance charges paid by the customer. The company will not be liable for any consequential loss.
iv. The company shall be under no liability in respect of any goods no longer in their original state which have been improperly handled or stored or in respect of goods which have been altered or processed in any way unless with the agreement by the company to undertake such alterations or processing.

STORAGE
i. If the customer fails or refuses to accept delivery (or collection) of goods when they are due and ready for delivery (or collection) the company will store the goods at the risk of the customer. In the event of the company not being able to provide suitable storage the company will arrange storage at the full cost (including insurance and carriage) to the customer.

ACTS OF GOD
i. Quotations, acceptance of orders and contracts are subject to cancellation or modification by the company if the company is unable to comply with or fulfil a quotation, acceptance of order or contracts because of strikes or other industrial action, shortage of labour or materials, default of sub-contractor, war, fire, flood, acts of terrorism, act of God, restrictions imposed or non issue of licences by any government or any cause beyond its control.

OWNERSHIP
i. Ownership of goods remains with the company until the price of goods has been paid in full.
ii. If the goods are unpaid the company reserves the right to recover and/or resell the goods and may enter the customers premises to recover the goods with no liability to the company.
iii. Settlement of machines, to hire purchase companies, offered for sale as trade-in is the responsibility of the seller.

JURISDICTION
i. The jurisdiction of the Court of Session or the Sheriff Court of Grampian, Highland and Islands at Kirkwall is hereby prorogated and the customer consents accordingly notwithstanding the existence or otherwise of any consumer contract
HIRE
i. Terms and conditions of Hire are available on a separate document and are readily available from each address of the company.

WARRANTY
i. The company will comply with the manufacturer warranty for goods supplied to the customer. This does not apply to second hand goods.

PERFORMANCE
i. The customer must ensure the capacity and performance of the goods are sufficient and suitable for its purpose and that the premises are safe and suitable for any installation and operation of the goods.

Delivery Schedule
TERMS AND CONDITIONS OF SALE

CONDITIONS
i. The only conditions acknowledged by the company are those made expressly in writing by a director of the company and any changes to these conditions can only be made by same in writing. Copies of current terms and conditions are readily available from each address of the company.
ii. These terms and conditions apply to all contracts for the sale of goods or for undertaking work by the company of R B Flett Ltd (hereinafter called the company). The term ‘customer’ shall be deemed to include any trading entity, partnership, company or non-natural person.

PAYMENT
i. Payment must be made in advance for all goods. Applications for a credit account can be made for which the following terms apply.
ii. Unless otherwise stated in writing payment of parts department and service department goods must be made on or before the 20th day of the month following the date of the invoice.
iii. Payment of Machinery sales must be made on or before delivery or collection of goods. For delivery of goods outside Orkney, Caithness or Shetland, payment must be made in advance.
iv. Payment of forecourt invoices must be made by the 20th of the month following date of invoice.
v. If the payment is not made by the due date the company reserves the right to charge compounded interest at the rate of 3 % per month or part of a month. The company reserves the right to alter the rate of interest without prior notice.
vi. If a contract with a customer lasts for a period longer than 2 months the company reserves the right to demand an interim payment proportional to the estimated length and cost of contract.
vii. If a customer fails or refuses to accept delivery (or collect) goods when goods are due and ready for delivery, payment terms are as above from the date goods were due and ready for delivery.
viii. Goods returned or ordered in error will be subject to handling charge.
ix. Payment must be made in pounds sterling. Bank charges and/or exchange rate charges are the responsibility of the customer.

PRICES
i. Prices quoted for goods in writing are valid for period of 7 days after the date of quotation unless otherwise stated in writing.
ii. Prices quoted are exclusive of any applicable value added tax or other applicable tax.
iii. The company reserves the right to increase the price of goods to take into account the cost of any increase to the company or delay caused by any instruction by the customer or failure of the customer to supply adequate information or instructions.
iv. The company reserves the right to increase the price of goods before delivery that is due to any occurrence beyond their control.
v. A quotation is not an offer and may be withdrawn without notice. An order given in respect of the quotation is not binding on the company unless accepted in writing. All offers of goods from stock are subject to the goods remaining unsold at the time of receipt of an order.

DELIVERY AND COLLECTION
i. Prices quoted from Orkney depot for machinery includes delivery to address on Orkney Mainland.
ii. Prices quoted from Caithness Depot for machinery includes delivery to address in Caithness County.
iii. Prices quoted for machinery to be delivered outside Orkney Mainland or Caithness County excludes delivery charge. A separate quote can be provided. If the company uses an outside firm to deliver goods, the company will forward the charges to the customer.
iv. The delivery of parts will be charged.
v. Delivery and collection charges of any machines in for repair are liable by customer.
vi. Delivery dates mentioned in quotations or estimates are approximate only.
vii. Unless otherwise arranged by the company, it is the responsibility of the customer to ensure the availability of labour and/or equipment to assist the offloading of goods.
viii. The risk of goods passes to the customer on delivery of the goods.

continued…

Page 2

CLAIM ON DELIVERY
i. The customer shall inspect the goods immediately on arrival and if the customer alleges the goods are not in accordance with the contract the customer must notify the company in writing within 7 days from the date of arrival of goods. If the customer fails to give such notice the goods will be deemed to be correct and shall be bound to accept and pay for the goods accordingly.
ii. Where it is alleged that goods are not in accordance with the contract, the company will be given a reasonable opportunity to inspect the goods.
iii. If the company accepts the return of goods and allows the customer credit the company shall be under no further liability. The company will not be liable for any sum in excess of the purchase price of the goods, nor any freight or insurance charges paid by the customer. The company will not be liable for any consequential loss.
iv. The company shall be under no liability in respect of any goods no longer in their original state which have been improperly handled or stored or in respect of goods which have been altered or processed in any way unless with the agreement by the company to undertake such alterations or processing.

STORAGE
i. If the customer fails or refuses to accept delivery (or collection) of goods when they are due and ready for delivery (or collection) the company will store the goods at the risk of the customer. In the event of the company not being able to provide suitable storage the company will arrange storage at the full cost (including insurance and carriage) to the customer.

ACTS OF GOD
i. Quotations, acceptance of orders and contracts are subject to cancellation or modification by the company if the company is unable to comply with or fulfil a quotation, acceptance of order or contracts because of strikes or other industrial action, shortage of labour or materials, default of sub-contractor, war, fire, flood, acts of terrorism, act of God, restrictions imposed or non issue of licences by any government or any cause beyond its control.

OWNERSHIP
i. Ownership of goods remains with the company until the price of goods has been paid in full.
ii. If the goods are unpaid the company reserves the right to recover and/or resell the goods and may enter the customers premises to recover the goods with no liability to the company.
iii. Settlement of machines, to hire purchase companies, offered for sale as trade-in is the responsibility of the seller.

JURISDICTION
i. The jurisdiction of the Court of Session or the Sheriff Court of Grampian, Highland and Islands at Kirkwall is hereby prorogated and the customer consents accordingly notwithstanding the existence or otherwise of any consumer contract
HIRE
i. Terms and conditions of Hire are available on a separate document and are readily available from each address of the company.

WARRANTY
i. The company will comply with the manufacturer warranty for goods supplied to the customer. This does not apply to second hand goods.

PERFORMANCE
i. The customer must ensure the capacity and performance of the goods are sufficient and suitable for its purpose and that the premises are safe and suitable for any installation and operation of the goods.

Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee Guarantee condtions are stated on the terms and conditions which can be downloaded from the web site or collected from the depots.

TERMS AND CONDITIONS OF SALE

CONDITIONS
i. The only conditions acknowledged by the company are those made expressly in writing by a director of the company and any changes to these conditions can only be made by same in writing. Copies of current terms and conditions are readily available from each address of the company.
ii. These terms and conditions apply to all contracts for the sale of goods or for undertaking work by the company of R B Flett Ltd (hereinafter called the company). The term ‘customer’ shall be deemed to include any trading entity, partnership, company or non-natural person.

PAYMENT
i. Payment must be made in advance for all goods. Applications for a credit account can be made for which the following terms apply.
ii. Unless otherwise stated in writing payment of parts department and service department goods must be made on or before the 20th day of the month following the date of the invoice.
iii. Payment of Machinery sales must be made on or before delivery or collection of goods. For delivery of goods outside Orkney, Caithness or Shetland, payment must be made in advance.
iv. Payment of forecourt invoices must be made by the 20th of the month following date of invoice.
v. If the payment is not made by the due date the company reserves the right to charge compounded interest at the rate of 3 % per month or part of a month. The company reserves the right to alter the rate of interest without prior notice.
vi. If a contract with a customer lasts for a period longer than 2 months the company reserves the right to demand an interim payment proportional to the estimated length and cost of contract.
vii. If a customer fails or refuses to accept delivery (or collect) goods when goods are due and ready for delivery, payment terms are as above from the date goods were due and ready for delivery.
viii. Goods returned or ordered in error will be subject to handling charge.
ix. Payment must be made in pounds sterling. Bank charges and/or exchange rate charges are the responsibility of the customer.

PRICES
i. Prices quoted for goods in writing are valid for period of 7 days after the date of quotation unless otherwise stated in writing.
ii. Prices quoted are exclusive of any applicable value added tax or other applicable tax.
iii. The company reserves the right to increase the price of goods to take into account the cost of any increase to the company or delay caused by any instruction by the customer or failure of the customer to supply adequate information or instructions.
iv. The company reserves the right to increase the price of goods before delivery that is due to any occurrence beyond their control.
v. A quotation is not an offer and may be withdrawn without notice. An order given in respect of the quotation is not binding on the company unless accepted in writing. All offers of goods from stock are subject to the goods remaining unsold at the time of receipt of an order.

DELIVERY AND COLLECTION
i. Prices quoted from Orkney depot for machinery includes delivery to address on Orkney Mainland.
ii. Prices quoted from Caithness Depot for machinery includes delivery to address in Caithness County.
iii. Prices quoted for machinery to be delivered outside Orkney Mainland or Caithness County excludes delivery charge. A separate quote can be provided. If the company uses an outside firm to deliver goods, the company will forward the charges to the customer.
iv. The delivery of parts will be charged.
v. Delivery and collection charges of any machines in for repair are liable by customer.
vi. Delivery dates mentioned in quotations or estimates are approximate only.
vii. Unless otherwise arranged by the company, it is the responsibility of the customer to ensure the availability of labour and/or equipment to assist the offloading of goods.
viii. The risk of goods passes to the customer on delivery of the goods.

continued…

Page 2

CLAIM ON DELIVERY
i. The customer shall inspect the goods immediately on arrival and if the customer alleges the goods are not in accordance with the contract the customer must notify the company in writing within 7 days from the date of arrival of goods. If the customer fails to give such notice the goods will be deemed to be correct and shall be bound to accept and pay for the goods accordingly.
ii. Where it is alleged that goods are not in accordance with the contract, the company will be given a reasonable opportunity to inspect the goods.
iii. If the company accepts the return of goods and allows the customer credit the company shall be under no further liability. The company will not be liable for any sum in excess of the purchase price of the goods, nor any freight or insurance charges paid by the customer. The company will not be liable for any consequential loss.
iv. The company shall be under no liability in respect of any goods no longer in their original state which have been improperly handled or stored or in respect of goods which have been altered or processed in any way unless with the agreement by the company to undertake such alterations or processing.

STORAGE
i. If the customer fails or refuses to accept delivery (or collection) of goods when they are due and ready for delivery (or collection) the company will store the goods at the risk of the customer. In the event of the company not being able to provide suitable storage the company will arrange storage at the full cost (including insurance and carriage) to the customer.

ACTS OF GOD
i. Quotations, acceptance of orders and contracts are subject to cancellation or modification by the company if the company is unable to comply with or fulfil a quotation, acceptance of order or contracts because of strikes or other industrial action, shortage of labour or materials, default of sub-contractor, war, fire, flood, acts of terrorism, act of God, restrictions imposed or non issue of licences by any government or any cause beyond its control.

OWNERSHIP
i. Ownership of goods remains with the company until the price of goods has been paid in full.
ii. If the goods are unpaid the company reserves the right to recover and/or resell the goods and may enter the customers premises to recover the goods with no liability to the company.
iii. Settlement of machines, to hire purchase companies, offered for sale as trade-in is the responsibility of the seller.

JURISDICTION
i. The jurisdiction of the Court of Session or the Sheriff Court of Grampian, Highland and Islands at Kirkwall is hereby prorogated and the customer consents accordingly notwithstanding the existence or otherwise of any consumer contract
HIRE
i. Terms and conditions of Hire are available on a separate document and are readily available from each address of the company.

WARRANTY
i. The company will comply with the manufacturer warranty for goods supplied to the customer. This does not apply to second hand goods.

PERFORMANCE
i. The customer must ensure the capacity and performance of the goods are sufficient and suitable for its purpose and that the premises are safe and suitable for any installation and operation of the goods.

Reaching Us If you need to reach us, please email us on [email protected], alternatively, you can call on 01856 811 282 (International +44 01856 811 282) or fax us on 01856 811 258 or write to us at KIRBISTER GARAGE ORPHIR ORKNEY SCOTLAND KW17 2RA United Kingdom
Privacy Policy R B FLETT LTD do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy The returns policy is on our terms and conditions which can be downloaded from our web site or collected from our depots.

TERMS AND CONDITIONS OF SALE

CONDITIONS
i. The only conditions acknowledged by the company are those made expressly in writing by a director of the company and any changes to these conditions can only be made by same in writing. Copies of current terms and conditions are readily available from each address of the company.
ii. These terms and conditions apply to all contracts for the sale of goods or for undertaking work by the company of R B Flett Ltd (hereinafter called the company). The term ‘customer’ shall be deemed to include any trading entity, partnership, company or non-natural person.

PAYMENT
i. Payment must be made in advance for all goods. Applications for a credit account can be made for which the following terms apply.
ii. Unless otherwise stated in writing payment of parts department and service department goods must be made on or before the 20th day of the month following the date of the invoice.
iii. Payment of Machinery sales must be made on or before delivery or collection of goods. For delivery of goods outside Orkney, Caithness or Shetland, payment must be made in advance.
iv. Payment of forecourt invoices must be made by the 20th of the month following date of invoice.
v. If the payment is not made by the due date the company reserves the right to charge compounded interest at the rate of 3 % per month or part of a month. The company reserves the right to alter the rate of interest without prior notice.
vi. If a contract with a customer lasts for a period longer than 2 months the company reserves the right to demand an interim payment proportional to the estimated length and cost of contract.
vii. If a customer fails or refuses to accept delivery (or collect) goods when goods are due and ready for delivery, payment terms are as above from the date goods were due and ready for delivery.
viii. Goods returned or ordered in error will be subject to handling charge.
ix. Payment must be made in pounds sterling. Bank charges and/or exchange rate charges are the responsibility of the customer.

PRICES
i. Prices quoted for goods in writing are valid for period of 7 days after the date of quotation unless otherwise stated in writing.
ii. Prices quoted are exclusive of any applicable value added tax or other applicable tax.
iii. The company reserves the right to increase the price of goods to take into account the cost of any increase to the company or delay caused by any instruction by the customer or failure of the customer to supply adequate information or instructions.
iv. The company reserves the right to increase the price of goods before delivery that is due to any occurrence beyond their control.
v. A quotation is not an offer and may be withdrawn without notice. An order given in respect of the quotation is not binding on the company unless accepted in writing. All offers of goods from stock are subject to the goods remaining unsold at the time of receipt of an order.

DELIVERY AND COLLECTION
i. Prices quoted from Orkney depot for machinery includes delivery to address on Orkney Mainland.
ii. Prices quoted from Caithness Depot for machinery includes delivery to address in Caithness County.
iii. Prices quoted for machinery to be delivered outside Orkney Mainland or Caithness County excludes delivery charge. A separate quote can be provided. If the company uses an outside firm to deliver goods, the company will forward the charges to the customer.
iv. The delivery of parts will be charged.
v. Delivery and collection charges of any machines in for repair are liable by customer.
vi. Delivery dates mentioned in quotations or estimates are approximate only.
vii. Unless otherwise arranged by the company, it is the responsibility of the customer to ensure the availability of labour and/or equipment to assist the offloading of goods.
viii. The risk of goods passes to the customer on delivery of the goods.

continued…

Page 2

CLAIM ON DELIVERY
i. The customer shall inspect the goods immediately on arrival and if the customer alleges the goods are not in accordance with the contract the customer must notify the company in writing within 7 days from the date of arrival of goods. If the customer fails to give such notice the goods will be deemed to be correct and shall be bound to accept and pay for the goods accordingly.
ii. Where it is alleged that goods are not in accordance with the contract, the company will be given a reasonable opportunity to inspect the goods.
iii. If the company accepts the return of goods and allows the customer credit the company shall be under no further liability. The company will not be liable for any sum in excess of the purchase price of the goods, nor any freight or insurance charges paid by the customer. The company will not be liable for any consequential loss.
iv. The company shall be under no liability in respect of any goods no longer in their original state which have been improperly handled or stored or in respect of goods which have been altered or processed in any way unless with the agreement by the company to undertake such alterations or processing.

STORAGE
i. If the customer fails or refuses to accept delivery (or collection) of goods when they are due and ready for delivery (or collection) the company will store the goods at the risk of the customer. In the event of the company not being able to provide suitable storage the company will arrange storage at the full cost (including insurance and carriage) to the customer.

ACTS OF GOD
i. Quotations, acceptance of orders and contracts are subject to cancellation or modification by the company if the company is unable to comply with or fulfil a quotation, acceptance of order or contracts because of strikes or other industrial action, shortage of labour or materials, default of sub-contractor, war, fire, flood, acts of terrorism, act of God, restrictions imposed or non issue of licences by any government or any cause beyond its control.

OWNERSHIP
i. Ownership of goods remains with the company until the price of goods has been paid in full.
ii. If the goods are unpaid the company reserves the right to recover and/or resell the goods and may enter the customers premises to recover the goods with no liability to the company.
iii. Settlement of machines, to hire purchase companies, offered for sale as trade-in is the responsibility of the seller.

JURISDICTION
i. The jurisdiction of the Court of Session or the Sheriff Court of Grampian, Highland and Islands at Kirkwall is hereby prorogated and the customer consents accordingly notwithstanding the existence or otherwise of any consumer contract
HIRE
i. Terms and conditions of Hire are available on a separate document and are readily available from each address of the company.

WARRANTY
i. The company will comply with the manufacturer warranty for goods supplied to the customer. This does not apply to second hand goods.

PERFORMANCE
i. The customer must ensure the capacity and performance of the goods are sufficient and suitable for its purpose and that the premises are safe and suitable for any installation and operation of the goods.

Remittance Terms Payment terms are stated on the full terms and conditions which can be down loaded from the web site or collected from the depots.

TERMS AND CONDITIONS OF SALE

CONDITIONS
i. The only conditions acknowledged by the company are those made expressly